Get CPR certified in 30 minutes at CPR Test Center.
Echo & Alexa Forums

Alexa not dimming sound whilst receiving commands anymore

0 Members and 1 Guest are viewing this topic.

cougarric

Alexa not dimming sound whilst receiving commands anymore
« on: December 26, 2016, 02:02:00 pm »
I had to reset my Echo up due to internet problems. Since then, whenever I speak to Alexa the sound does not dim (i.e. music) but keeps playing at normal volume.

As this wasn't the case before I've tried to find settings for it without success.

Any solution to this?

mike27oct

Re: Alexa not dimming sound whilst receiving commands anymore
« Reply #1 on: December 26, 2016, 06:25:27 pm »
If the volume level of music is too loud, Alexa does not hear you.  Turn down the music volume and then give a command.