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Alexa Will Not Play Just A Single Song by An Artist

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Ron Alexa

Alexa Will Not Play Just A Single Song by An Artist
« on: January 25, 2017, 08:06:14 pm »
I've had Alexa for about 10 days. At first, I could ask Alexa to
play a single song by an artist, and the song would play.  The past
couple of days, I will ask Alexa to play that same song, and when
the song has finished, Alexa begins playing other songs by the same
artist.  I know this seems trivial, but sometimes I want to only listen
to a particular song.  If I tell Alexa to play songs by a certain artist,
then, of course, Alexa goes to the Shuffle Mode, which I understand.
How can I just have a single song play without automatically going
into Shuffle Mode after that song ends?  I have tried commanding, "Turn Shuffle Off," and Alexa responds by saying Shuffle is off, but Shuffle
resumes after the one song.  What am I doing wrong?
Thanks...

Dasym

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #1 on: January 26, 2017, 09:10:16 am »
I've noticed this too. I think they must have changed the way it works. I wish they'd put it back to the way it was.

mariola

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #2 on: January 26, 2017, 01:56:56 pm »
Yes! I just registered to reply to this, because it has been bothering me for the last day. Why did they make this change? It's TERRIBLE!  >:(

Nubble

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #3 on: January 26, 2017, 07:57:40 pm »
Everyone who wants this changed needs to contact Amazon! Make your voice heard!

Alpha Bitch

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #4 on: January 26, 2017, 11:06:26 pm »
Everyone who wants this changed needs to contact Amazon! Make your voice heard!
Or CALL "customer tech support - 1-877-375-9365"

Ron Alexa

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #5 on: January 28, 2017, 02:35:05 pm »
I did call Technical Support and was told that several people have reported this issue.  They are working on a fix.  I returned the unit, and a replacement arrived today.  It's doing the same thing.  Very frustrating.  My neighbor has an Alexa Echo which she purchased in December, and it's working fine.

steking

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #6 on: January 28, 2017, 02:40:03 pm »
Agreed, should go back to the way it was.  I have two Echo Dot's and they are both doing the same thing.  Once they set a behavior pattern, it should remain the same.  I don't want the Echo to be training me. :'(

malliekm

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #7 on: January 29, 2017, 02:39:14 am »
Yep, this just started with my Dots yesterday.

Dasym

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #8 on: February 01, 2017, 05:18:11 pm »
Tonight it seems to have reverted to the way it was before. Anyone else noticed this?

mariola

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #9 on: February 02, 2017, 11:04:42 am »
Tonight it seems to have reverted to the way it was before. Anyone else noticed this?

Yup! Seems to be fixed, hooray.

joshsimpson79

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #10 on: February 02, 2017, 11:24:07 am »
Tonight it seems to have reverted to the way it was before. Anyone else noticed this?

Yup! Seems to be fixed, hooray.

Good.  I will check as well.  I was noticing it had done this a couple of times, but I was busy with it in the background, so I didn't think TOO much about it.

CChamp

Re: Alexa Will Not Play Just A Single Song by An Artist
« Reply #11 on: February 03, 2017, 10:05:34 am »
Mine is working OK as of this morning.  :)