New to forum, please be patient...
After spending days and hours trying to get the page to load (could not get beyond spinning circle), and having an IT friend try to fix it, I did the following and it worked like magic. While on the alexa.amazon page that was trying to load, I went to "More-tools" and cleared browsing history . Several days before this I cleared browsing history on the chrome page and it did not fix the problem. If this is an obvious fix for most folks, sorry for being redundant. Hopefully, this will help those, like me, with limited tech skills.
Thanks to this forum, I persisted in trying to fix the problem and I am ecstatic with my success!