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Echo & Alexa Forums

How do I get Alexa to deregister a phone number for an account?

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Dege

I registered my daughter's phone number under my  account.  I should have registered it under her account.  When registering her account, we get stopped because the phone number is still registered to my account.  any ideas?

mike27oct

Re: How do I get Alexa to deregister a phone number for an account?
« Reply #1 on: June 22, 2017, 03:02:57 pm »
In the forum you placed your message is the following post at the very top:

http://www.echotalk.org/index.php/topic,87.0.html

Call them and hash it out with their support.