I quit going to chilis when they put those *kiosks* to use... They quit doing the service job (which was half or more of my reason for the outing in the first place). Then they didn't exactly reduce the prices to reflect that you're doing some of their job for them. The only convenience I see is for the restaurant having to do less work for the money they continue to charge. The wages likely didn't go up either. AND, I witnessed a friend paying with one once and they had a tip calculator on them that inflated reality to make you feel like you weren't tipping enough... showing a 15% tip was a dollar amount that was much higher than 20%... (Yes, I will still eat there if someone insists we meet them there for dinner, but I usually offer up an alternative, if they are open to something different)
I went a few times after they implemented the "do it yourself" payment "option", but they started pretty much forcing the use of them. I would walk in and ask them to remove it once seated. I told them if they wanted a tip they'd do the work, not me.
That crap is the epitome of "milking everything you can from the customer" in my opinion. It shows a complete lack of desire to serve the customer.