If you called Amazon's Alexa Support...

[jwlv]

If you ever called Amazon's Alexa Support (or even emailed support), has anyone in tech support ever mentioned or suggested the EchoTalk forums to you?

I'm just curious if Amazon knows that this forum exists.

[mike27oct]

Nope, and I have called them a few times over the past few years. Maybe not mentioned because they are the "official" support and this forum is the "unofficial" support. 

In truth, if I called XYZ's support line I would not be surprised if they suggested I also check their official forum, but perhaps I would feel a little uneasy if they said to also check the XYZ unofficial support forum.