Recently I added additional Echo Dots in my elderly Aunt's home for security reasons and checking in on her. I've named each of her devices, (i.e. kitchen, bathroom, etc.) However, when I "Drop In" on her, only the kitchen Dot connects. When I say "Drop In on Aunt Linda's Bedroom" still only the kitchen connects.
When I turn off the Drop In feature on the other Echos, the one in her bedroom will connect so I know it works and she can Drop In on my from any of her devices.
Any suggestions or advice is appreciated.