Alexa plays music or news for short time then just stops

[JonDYounger]

looking for resolution...my Echo will play music or news (mostly my g/f listens to NPR) for about a minute then just stops. WiFi connect is ok...it plays a news brief just fine, but it wont continue to play a 'station' for more than a minute or 2.
Amazon support site recommends switching from 2.5ghz to 5ghz on my router, but I cannot see how to do this. (AT&T)

[mike27oct]

Changing  an Alexa device from 2.4G ti 5G, is bad advice because the range of 2.4G is better than 5G and better connection success is with 2.4G. ALL my many devices are on 2,4G, so if you know for sure your device is on 2.4G stay there.

Instead, try this.  unplug the device for FIVE minutes to allow the device to completely clear its memory cache.  After five minutes is over, plug it back in.  Let it fully boot and then try things again.

[garyyoung]

What station do you listen to? Do you get access to the station through iheartradio? You might want to take a look at this thread:

http://www.echotalk.org/index.php/topic,2394.msg13422.html#msg13422