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Echo & Alexa Forums

Will not play any music

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Mlreeves

Will not play any music
« on: November 04, 2017, 11:24:34 am »
Will not play music cannot find
Music

malliekm

Re: Will not play any music
« Reply #1 on: November 04, 2017, 12:00:04 pm »
Who have you tried to listen to?  Spotify, Pandora, Amazon?  Do you have accounts with any of them?  What does Alexa say when  you ask for music?  We need more information.

GLilly

Re: Will not play any music
« Reply #2 on: November 04, 2017, 02:28:37 pm »
Having issues here too but only with Prime (Pandora is working fine). It will start to play a song then suddenly stop; have a very delayed start; or stop/start (almost akin to buffering).

Edited to add: I've received one error "I'm unable to play music now"

mike27oct

Re: Will not play any music
« Reply #3 on: November 04, 2017, 02:57:31 pm »
Unplug alexa device for 5 full minutes, then try again.  Tell device to set volume at level 5 to be sure volume is at a listenable level.