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help my echo won't wont

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sarahuk333

help my echo won't wont
« on: November 16, 2017, 03:49:49 pm »
when I plug it in a solid blue light come on and does nothing it won't let me reset it or any thing can anyone help me

Re: help my echo won't wont
« Reply #1 on: November 16, 2017, 08:22:28 pm »
when I plug it in a solid blue light come on and does nothing it won't let me reset it or any thing can anyone help me
Did you push and hold the action button on the top? That will allow for you to enter the set up mode at least. That may be the best place to start.
2 Echo Dots 2nd gen
2 echo dots gen 3 (no clock) -2 Echo Dot 3rd gen with Clock
1 echo dot Gen 4 with clock
1 Echo Spot
4 10" Fire Tablets
1 15' Echo show
23 Hue Lights 1 Hue bridge - 1 Amazon Smart plug outlet
One Ring Doorbell Pro
4 cell phones with Alexa app installed!
You should see My Apple Device List!

sarahuk333

Re: help my echo won't wont
« Reply #2 on: November 17, 2017, 08:28:17 am »
Yh i tried everything I ended up calling Amazon and they r sending me a replacement