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New user echo show, how to register/authorize?

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Jldjs

New user echo show, how to register/authorize?
« on: December 26, 2017, 09:09:54 am »
Just got an Echo Show.  Wife is Amazon Prime member, I am a family member.  I entered my Amazon account info at setup, but now we can't ask to listen to Amazon music!  Should we have entered wife's Amazon account info at setup?  If yes, how can we change Echo now?

Laurel

Re: New user echo show, how to register/authorize?
« Reply #1 on: December 26, 2017, 12:03:05 pm »
Yes, you should redo things and register to wife's account since she has Prime.
To reset your device:

    Say, "Go to settings," or swipe down from the top of the screen and select Settings.
    Select Device Options.
    Select Reset to Factory Defaults. This erases all your personal information and settings on the device.
 
Now you are back to square one and start again. lol Good luck.

Jldjs

Re: New user echo show, how to register/authorize?
« Reply #2 on: December 27, 2017, 05:51:46 am »
Thanks, that worked and we can listen to Amazon music.

Laurel

Re: New user echo show, how to register/authorize?
« Reply #3 on: December 27, 2017, 12:39:38 pm »
I'm glad that worked for you!