I have three echo's and one echo dot. When I first got them, drop messaging and calling worked well when I was on other side of the room. But starting late December, they all became much worse. For calls I have to stand nearly ontop of the echos.
If my wife drops in messages me from any of the devices, it always sounds like she is a thousand miles away. In order for me to hear here clearly, I have to raise to volume ten and ask her to speak up. If she yells, she'll sound like she is in the same room... Although, I can usually hear her from the basement yelling better than with the echo.
Still the echo's will consistently repeat back what we say with Simon Says. So it obviously has a clear audio pickup. It is just for some reason there is an audio reduction rather than a boost when using it. Is there some way to turn the echo's to have better audio pickup or boost the audio when calling and messaging?