When I ask Alexa to "play my music," it plays from my amazon music unlimited account as it should. But when my daughter asks Alexa the same thing, it *should* play from *her* amazon music unlimted account. Instead it plays from mine. Not just my daughter - same problem with my son, too. I can't get any of our Alexa devices to play anybody's music other than mine. I have set up our voice profiles (and associated each voice profile to their own separate Amazon Music account), and if I say, "Alexa, who am I?" She responds, "I'm talking to Jake, this is Jake's account" and when my daughter, Keiya does it: "I'm talking to keiya, this is Jake's account."
Any ideas? Amazon Live Chat was not helpful in the least, unfortunately.
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