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Problems with Alexa understanding me and sudden speakers disconnection follows.

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Silas

Problems with Alexa understanding me and sudden speakers disconnection follows.
« on: May 15, 2018, 02:14:51 pm »
Hi everyone!

Our new echo-tube arrived today, for now we weren't able to ask anything to Alexa, the following happens:

We connect the speaker and Alexa says it's connected, and when we ask a question, Alexa says: sorry, I can't understand you, please try again later. After a short time, when asked again, she says that the speakers aren't connected. We haven't been able to find a solution to this problem, and it's rather frustrating, so, can somebody help me out?

Thanks a lot in advance.
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mike27oct

Re: Problems with Alexa understanding me and sudden speakers disconnection follows.
« Reply #1 on: May 15, 2018, 04:43:12 pm »
Does Echo work fine without the added speakers in place  How are speakers joined to Echo, wired wireless, BT?
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Alpha Bitch

Re: Problems with Alexa understanding me and sudden speakers disconnection follows.
« Reply #2 on: May 16, 2018, 05:23:21 pm »
See if taking the voice training helps....

Voice Training

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  1. Echo & Alexa Forums
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  3. Echo Technical Support
  4. Problems with Alexa understanding me and sudden speakers disconnection follows.