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Echo & Alexa Forums

Can not turn off Skills

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wizee

Can not turn off Skills
« on: May 17, 2018, 04:58:40 pm »
I was listening to Pandora, when I said turn off, Alexa said ( I'm not sure what went wrong ). She kept on playing. I tried another skill, and same thing. The only way to turn her off is unplug. After she re-boots I tried again, to no avail. Anyone else have this problem?  This just started after enabling the Tivo skill. Thanks

Laurel

Re: Can not turn off Skills
« Reply #1 on: May 17, 2018, 09:11:43 pm »
I would suggest disabling the Tivo and see how it goes.

wizee

Re: Can not turn off Skills
« Reply #2 on: May 18, 2018, 07:24:21 am »
I would suggest disabling the Tivo and see how it goes.
Thanks , that worked. I enabled again , and all is OK

Laurel

Re: Can not turn off Skills
« Reply #3 on: May 18, 2018, 11:32:15 am »
That's good news wizee!  A bit like deleting a screwy app on ones phone and then reinstalling it. lol