Alexa Android App Certificate Error Requires Google Chrome Update

[zack777es]

Hi,

I've installed the Alexa app (latest version July 10) on an Android 8.1.
Upon opening the app, moments after the login page, the "certificate error, please update Google Chrome" pop up.

Chrome is up to date.

Totally stumped.
Force stop, uninstall, restart, reinstall etc all combinations, still getting the same error message.

Appreciate any help.
Thanks in advance.

[devinpatterson]

Hi,

I've installed the Alexa app (latest version July 10) on an Android 8.1.
Upon opening the app, moments after the login page, the "certificate error, please update Google Chrome" pop up.

I'm still receiving this error after installation. What worked for me was to fire up the app on mobile data. Afterwards I'm able to switch back to wifi.

[zack777es]

Appreciate the reply.

I had forgotten to update this post. I managed to get it running by switching off the wifi first before starting the app as well.

Hi,

I've installed the Alexa app (latest version July 10) on an Android 8.1.
Upon opening the app, moments after the login page, the "certificate error, please update Google Chrome" pop up.

I'm still receiving this error after installation. What worked for me was to fire up the app on mobile data. Afterwards I'm able to switch back to wifi.

[XPCraft]

I am on a tablet without cellular data so i have no idea what to do. I have tried booting the app without wifi and it wont let me in... Any suggestions?

[scottrods]

I am on a tablet without cellular data so i have no idea what to do. I have tried booting the app without wifi and it wont let me in... Any suggestions?

You had to set it up with something, and it usually requires a cell phone on wireless to set up then connect to wifi. Do you not have a cell phone to use the app from to get it started up?