Fox News reports:
"Users are reporting that Amazon Echo devices and the voice-controlled personal assistant service Alexa aren't working, according to downdetector.com and social media.
According to the outage map on Down Detector, Amazon's Alexa voice assistant wasn't working in various parts of the U.S., Europe and India. The issue seems to be concentrated on the East Coast.
According to the reports, the Amazon devices aren't responding to commands and only respond "Sorry, something went wrong." Users even tried resetting the devices and their internet to no avail. Newsweek is reportingthat the issue may be server related.
The outage may even be device-specific as some people reported that certain Amazon Echo devices were working and others weren't. Comments on the website showed that people were having issues with various generations of the following devices: Amazon Echo Dot, Amazon Echo Spot and Amazon Echo Show."