No Music

[Darryl]

I used to be able to request Alexa to play a certain genre of music or a specific artist or song. Now she tells me she is going to play something and then say, I'm not sure what went wrong."  I have rebooted the cable box, the router, plugged and unplugged Alexa and nothing. Does she just not like my taste in music?  Do I have to have Amazon Music.


It used to work just fine. Help!


Darryl

[buffaloquinn]

Is it the only issue you're having? Is Alexa responding to other inquiries?

[mike27oct]

Unplug Alexa device for AT LEAST FIVE MINUTES  to clear All glitches out, plug in and try again.

[Darryl]

Yes, everything else works, as Raj from "Big Bang" would say, Honky Donkey.

[Darryl]

I'll give it a go. I have to go out for a couple of hours.
Thanks

Darryl

[Darryl]

No luck. It was unplugged for 2 hours and she keeps telling me, "I don't know what happened." Maybe she doesn't like my taste in Music.

[Northern_blades]

I am quite new, Both here, and to the service/product.
I may be completely wrong.  I was under the impression that you woudl need both a "skill"
and a "service"

So, if your 14  (or 90) day trial, of Amazon music, has expired.
and you DO not have serious, or spotify, And you are lacking a "skill"  installed to provide Alexa with music.  I would guess, Alexa would not be able to play music?

I would also like to ask, what other free streaming music "skills" are available to Alexa?