Question on setup

[Bob Albright]

   I am helping a friend set up a pair of Echo3 speakers. I was having difficulty to register the Alexa app ( got the code, but could not get past that). So..I used my iPad to set everything up. And all was working when I left his house. He just called and said it stopped working. Is that because my iPad is no longer near the speakers?

[jwlv]

There's no code involved with setting up the Alexa app or Echo devices (besides your Amazon login & password).
Whatever you did, it was not the correct way to set it up.