Strange quirk playing music

[jwlv]

Last night my Echo Show 5 had a strange quirk. I asked Alexa to play music and she goes through the motion of playing but nothing actually played.

Me: play music by Madonna.
Alexa: playing music by Madonna from Amazon prime music.

The screen looks like it's playing and displays the lyrics as it normally does when playing from Prime Music but nothing can be heard. It just remains silent. I checked the volume level and it's set at level 6. The same thing happens no matter what artist I asked for.

The fix. I unplugged the power and plugged it back in. As soon as the Echo rebooted I asked her to play Madonna and everything went back to normal and worked correctly. I tried a few other artist names and it all worked. I guess it's just one of those times when rebooting fixes things. Just like in the show The IT Crowd.

[renegade600]

I have had this happen with the flash briefings.  not really sure what is causing this but it is a pain when it happens.   I think it loses the connection.   I know last week it happened, and about 20 minutes later it started on its own.