Hi guys - firtst time here so please excuse any gaffs.
I manage a small internet radio station (CrowZone Radio) and we were recently forced to change our stream URL. Mostly this worked ok, but TuneIn on Alexa (and Sonos) seems to have dropped us. She keeps saying "CrowZone radio on TuneIn live is not available right now" which is odd because the stream works fine on TuneIns native webplayer.
Initially I thought I had given TuneIn a "dodgy" URL - but i have tried all the links I have been given, most recently settling on the direct https:// URL.
Occassionally it comes back, but I have no idea what triggers it. I'm wondering if Amazon (ot maybe TuneIn) is detecting a silence and dropping us, and then rechecking after some time. I'd really like to be able to force a reset if possible, or at least predict it!
Any ideas?