so my mother has dementia so teaching her new things is almost impossible she has learned to use alexa though to play music problem is if alexa volume is to low she will say "alexa louder" and that only increases the volume like 10 % or something. so first i downloaded alexa app on my pc and apparently you can't add routines on the pc app? what is the deal with that ? seems pretty stupid regardless if i use my phone to make a new routine  it wont let me use the word louder as the "when" part of the routine im assuming its because it is already a skill or a routine or something by default. any one have any idea how i can changer "alexa louder" to just make the volume 100%?

Hi

I've just joined the forum in desperation. Yesterday (30/7/24) I received my very first Alexa device, an Echo Dot 5th Gen and somehow or other managed to fowl up the setting up and I've been struggling ever since. In the end I finished up resetting to factory settings. But how the heck do I proceed from here in getting it set up.

Yesterday I got as far as setting up the voice id and choosing to add my husband at that time as requested. However, when the app told me to get him out to talk to Alexa, I'm afraid that just isn't possible since he is quite severely mobility impaired as well as registered as partially sighted. At this point everything went haywire and I could get no further hence my hope of starting   over again by resetting to factory settings.

So! where do I go from here. At present its just another thing cluttering up my desk for no good reason. I have no idea what to do now. For this reason I would very much appreciate help on what to do, how to proceed possibly in some detail as I'm getting not a single clue from the app. So please, HELP!!!

Tracey

Hi. I’ve just acquired and Echodot and added 44 items to my shopping list. It is supposed to sort the list into categories but it doesn’t. I’ve logged out and back in again, and I’ve deleted and reinstalled the Alexa app but still the list remains in the order it was entered. Can anyone help please?

I am about to replace the ring cameras with another brand.   Lately, I have been losing, on the average, one camera a month to "this device is offline" errors.   Once it gets the error, it will not connect again, no matter what I do.   Call customer service, they just want to sell me a new one at a discount.    If I did not know better, I would think ring was sending updates to break them.   I like ring because of the integration with alexa and I really hate replacing all the cameras and the alarm system but sometimes you gotta do what you gotta do.     

the new release is supposed to have better sound, better choice of colors, no video just animation, no camera.   Maybe it won't have the flicker issues.    Priced at 80 bucks, though it is already on sale for prime members. 

https://www.engadget.com/amazon-revives-the-echo-spot-smart-alarm-clock-from-the-dustbin-of-its-product-line-160304730.html

anyone interested ;-)

I have one of the original Spot units... I've never had ANY problem with it. No flicker or anything else. (Well... none that weren't my fault in set up or other)... Still works great today.