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My Alexa has stopped recognizing any of my groups

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cletourn

My Alexa has stopped recognizing any of my groups
« on: January 27, 2017, 03:25:07 pm »
Alexa will no longer respond to group commands. Everything was fine until yesterday. It still recognizes individual devices but can't seem to find any of my groups. Help please!
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Offline kevb

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Re: My Alexa has stopped recognizing any of my groups
« Reply #1 on: January 27, 2017, 03:57:47 pm »
Are the groups still present in the app? Try rebooting the echo and see if that helps.
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cletourn

Re: My Alexa has stopped recognizing any of my groups
« Reply #2 on: January 27, 2017, 06:58:53 pm »
Quote from: kevb on January 27, 2017, 03:57:47 pm
Are the groups still present in the app? Try rebooting the echo and see if that helps.

Yes, they are still present... tried rebooting... no success. It will take commands for the individual lights but not the groups.
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