Alexa internet connection

[bluejay]

Alexa Dot connects to WiFi, but it says "Internet Off";the orange ring stays on

[mike27oct]

OK, fine, so tell us what you are trying to do; set it up perhaps?

[jwlv]

When the ring is lit in orange, it means the Echo is not set up. If it is not set up, it's probably not connected to Wifi. And even if it is connected to Wifi, it's still not going to do anything since Amazon doesn't know who owns your Echo.

[bluejay]

I'm trying to set up.

How do I tell Alexa who I am?

[bluejay]

How do I do that?

[mike27oct]

Are you following any instructions from Amazon to do this?  The instructions make it pretty clear how to set it up. if not, go to the Amazon home page and click on Help at the top of screen.

[jwlv]

Here's a random video on YouTube that shows how to set up an Echo Dot for the first time.
https://www.youtube.com/watch?v=JWJbnjhux48

And here's another one in case you're having difficulty following the first one.
https://www.youtube.com/watch?v=B-uarn-OgnU