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Error 15:1:26:0:2

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ramkumarit

Error 15:1:26:0:2
« on: October 30, 2017, 08:49:28 am »
I am getting the following error while connecting to Echo dot
Error 15:1:26:0:2
"Unable to configure device language"
Trying from India, both English(US) andEnglish(India) are having the same issues while selected.
Please help
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Offline jwlv

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Re: Error 15:1:26:0:2
« Reply #1 on: October 30, 2017, 09:12:58 am »
That means your Echo device is locked by Amazon. It's probably because the original owner reported it stolen.
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ramkumarit

Re: Error 15:1:26:0:2
« Reply #2 on: October 30, 2017, 09:19:58 am »
Thank you, Got it as a gift from US. Is there any workaround to get it fixed?
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Alpha Bitch

Re: Error 15:1:26:0:2
« Reply #3 on: October 30, 2017, 12:38:09 pm »
Quote from: ramkumarit on October 30, 2017, 09:19:58 am
Thank you, Got it as a gift from US. Is there any workaround to get it fixed?
Call customer service - Phone
Dial 1-877-375-9365 or 1-206-922-0197.
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gauravrungta

Re: Error 15:1:26:0:2
« Reply #4 on: November 01, 2017, 05:46:15 pm »
Facing the same issue. Trying the Echo Dot from USA in India.
Help update on any fix
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