Hi everyone,
Just got my Echo up and running yesterday for my intended primary application. I'm significantly hearing impaired, and I wanted a good remote speaker to enhance my TV listening experience without turning up the TV to the point it doesn't work for the other listners. I bought an Ankur Bluetooth 4.0 Tx/Rx device and paired it with the Echo. It paired easily once I learned the right way to do it. However, I'm experiencing serious latency to the point that it just doesn't seem to work for this application, unless I fix the latency issue somehow. I'm estimating the latency, comparing the TV sound output to the Echo's, to be about 0.5 sec. Anything closer to 50 msec would be acceptable, and anything above 0.1 sec is just too much. Sometimes, it's so bad, a typical news reporter is well into his/her second or 3rd word in a sentence before the Echo's sound is heard. I contacted Amazon phone support, and the cust. serv. rep. said this was the first they heard of someone using it for this application. (Normally, latency with audio-only streaming is not a problem - why would it be? But, in this application it is.) He said he didn't know what the BT transmission/reception latency "should be" expected to be for the Echo,but as it wasn't part of the design specs, it was probably not prioritized. OK I see the point, but shouldn't any BT 4.0 device have minimal latency? I contacted Amazon email support and received the following:
"Generally, there will be not much delay between the Bluetooth signal to Alexa, in this case I'd request you to restart the device as given below:
1. Unplug the power adapter from the back of the device and from the wall outlet.
2. Wait for 30 seconds.
3. Replug back the Alexa to the wall outlet and turn it on.
Once it is done, try to play any music through Bluetooth to see if it works fine without any delay. "
I followed this script, and latency wasn't improved. (After a few tries, some pairing was worse than others, but none were better than about 0.2 sec in my estimation.
So, does anyone know what is to be expected in terms of latency? More importantly, how do I optimize it? Do I need a different piece of hardware?
Thanks!
John