Hi
First post, please be gentle.
Had an Echo 2nd generation for just over 2 weeks. I've found 2 issues...
1/ The cyan light atop the unit always points to the right as I look at it when I speak. Even if I'm on the other side, the wrong mic is listening to me. Why is this happening?
2/ Sometimes whilst music is on, I'll say "Alexa" and she'll listen then respond whilst the music is still playing. It's supposed to cut all audio whilst it listens and responds. I'd estimate this happens about 15% of the time. Again, why?
Thanks for your help.