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Echo & Alexa Forums

Echo Spot and Ring Video Doorbell

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Jon1606

Echo Spot and Ring Video Doorbell
« on: August 09, 2018, 05:03:01 am »
Just got, well a few days ago, a Ring Video Doorbell.

The spot gave me a live view when asked..alexa show me front door.

well that worked for two days, now all I get is that its not supported on the echo device.

The Ring itself works on my iphone and ipad

Any one got any ideas..Amazon have raised a support ticket or me and should get back to me before the weekend

stocklen

Re: Echo Spot and Ring Video Doorbell
« Reply #1 on: August 09, 2018, 12:39:25 pm »
I know this doesn't help you much, but I too have a ring video doorbell and its working fine on the echo spot.

I just tried it again now and its working OK.  Im not sure why you are getting a not supported message.  Presumably you've tried removing and re-enabling the ring skill.


Jon1606

Re: Echo Spot and Ring Video Doorbell
« Reply #2 on: August 22, 2018, 05:06:18 am »
Yep removed and restrated the app and nothing...Amazon front line support cannot get it to work either.

oh hold on 24 hours later its working again.....oh why is that.