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Echo & Alexa Forums

How to remove a name from Alexa?

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MaryLou

How to remove a name from Alexa?
« on: January 29, 2019, 05:05:33 pm »
I asked Alexa to dial my land line, which she did.  At the end of the call, she asked me if I wanted her to remember the name that goes with that number so the next time, I can just tell her to call "name".  I said Yes.  She said she would read me the names associated with my name and to say Yes when she gets to the one I want.

Unfortunately, I said Yes to the wrong name. So how can I remove that name and re-do this?

Offline tthoben

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Re: How to remove a name from Alexa?
« Reply #1 on: February 02, 2019, 06:13:37 pm »
Have u installed the Alexa app on your smartphone and checked the contacts section? It could be in there
Echo Dot @ SG

MaryLou

Re: How to remove a name from Alexa?
« Reply #2 on: February 02, 2019, 06:33:24 pm »
I think I found the problem.  I had Alexa call my land line and I did find an entry in my contacts for the land line.  Not sure if I put it there or if maybe Alexa added it. Either way, I deleted it because Alexa wouldn't know who to call with a listing for each of my  numbers.